“Cause: The cause is currently unknown”
“Solution: There is currently no known solution for this issue. The issue is under investigation.”
I will post ASAP with any new info as it becomes available.
Update: Swiftpage COO Lorcan Malone, in our monthly partner meeting, just said
we are working “urgently” with our provider on resolving this issue.
Update #2 8/11/2016: Looks like a Hot Fix will be released shortly to correct the problem.
“Hat’s off!” to the Swiftpage Act! management and development teams for the speedy response!
Update #3 8/11/2016 8:36PM Problem Solved! New Hot Fix for v17 & v18
The problem was corrected Bob Breeding in Act! R&D working closely with the vendor responsible. Here are the Hot Fix Download Addresses:
Act! Premium Update Media Swiftpage – Act! R&D – Aug 11th, 2016
Act! 17.2 – All Tiers and Regions
Act! 17.2 Update 3
Act! 18.1 – All Tiers and Regions
Act! 18.1 Update 5
Act! 18.2 – All Tiers and Regions
Act! 18.2 Update 2