Act! can help in three BIG ways:
1) Contact Interaction Tracking:
If you have been using a paper system, your phone’s Address Book, Excel, Word or Outlook to track your customer interactions you will find that you cannot keep all of your History, Notes, Quotes, E-mails, Documents that are related to any one contact all in one place. You can with Act!

Contact History!

Contact History!

2) Shared Central Database:
With spreadsheets or documents only one person can be editing the same file at the same time. With a database program MANY users can edit the same file at the same time! All this can be located in a shared location on your server, or on a professionally hosted cloud server.
3) Lot’s of ways to connect… Online, Offline, Local Area Network:
You and your team can see your contacts in your office, on any combination of Desktop or Laptop computers or on tablets or popular smartphone devices by web browser or on your own local hard drive.
Hybrid Connection Options

Hybrid Connection Options